index_img1.gif North Central Victorian Family Services Alliance Child FIRST Operations Manual
Introduction to the NCVFSA & Child FIRST Enacting Legislative Roles Referrals through Child FIRST or local agency Describing Child FIRST Allocation meetings Child First Indigenous liaison Child Protection - Integration and Interface with Child FIRST and Family Services Agencies Reporting Responsibilities Key Practice Frameworks Agency Contacts Service Tools & Practice guidelines
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Introduction to the Child FIRST Operations Manual
6/12/08
Welcome to the Child FIRST Operations Manual - Revised Version 3 - posted10/12/08
The  manual is made available in a web based format so that it can be accessed in its most up to date form, via the Internet on the St Luke’s web site. 
Our intention  is to provide a central point for all NCVFSA providers to access the necessary procedural guidelines, practice guidelines and service tools that we require to effectively implement and maintain the Child FIRST service model in our region.
The web based format allows us to continue to add further details, to maintain up to date information and to ensure that all relevant background information and DHS resources are easily accessible for staff in one central place. This format allows us to link in a range of resources that we believe will prove helpful to our Alliance staff and support us to implement the key practices described in the Strategic framework, Legislation, Child FIRST model and Best Interests Case practice model.
The manual includes a number of key sections from the Child FIRST tender document. These sections provide relevant background and demographic information for our catchment and also describe the agreed service model and operating principles, as developed by Alliance members in conjunction with Mike Tierney.  Details included relate to both the broader Alliance and Child FIRST.
The manual can be viewed in a number of ways
  • You can click on  "home" in the toolbar above
  • You can click on "table of contents" on the toolbar above
  • You can click on "overview map" on the toolbar above
Each format has the same information.
The map  provides a useful way to find the attachments and hyperlinks to relevant websites. You can move around the map using the "drop and drag" technique with your computers mouse.
If using the map format, wherever you see a + symbol, you need to click your mouse on the + to see the details in that section of the manual.
If you have any questions about how to navigate the manual, feel free to contact our service on the email address listed below.
We would appreciate your continuing feedback in relation to the manual details and the functioning of the website.
Please advise if there are other resources you would like to add to the manual, via the Operations group.
Regards,
Grant Gibson
Manager, Early Intervention and Children’s Services
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