7.8 Reports from Family Services to Child Protection Intake
A report from Family Services to Child Protection intake can be made at any time via the Loddon Mallee Central Child Protection Intake telephone number 1800 675 598.
Unless the report is urgent and likely to require a Child Protection response that day, the Family Services worker will have explored all options to prevent the report of the child(ren) to Child Protection Intake.  This will involve joint work between the Family Services case worker and the Community Based Child Protection Worker throughout the life of the case and especially at any given point where the risk appears to be escalating and/or cannot be contained. 
Examples of joint work include: 
  • CBCPW/Family Services home visits
  • Case conferences involving CBCPW
  • Active engagement and assertive outreach
  • Case consultations and case reviews.  
Unless the report is urgent, Family Services will consult with the Community Based Child Protection Worker about the suitability of the report, prior to making the report to Child Protection Intake. 
A Report from Family Services to Child Protection Intake will include a written or verbal statement advising that the Community Based Child Protection Worker has/has not been consulted about the Report being made and that the Community Based Child Protection Worker agrees/does not agree with the Report
It is anticipated that in most instances where the Community Based Child Protection Worker has been consulted and recommends the Report , the Report will classified as a “Protective Intervention Report”.  However the final responsibility relating to this decision rests with the Child Protection Intake Unit Manager.
In the event that Child Protection Intake transfers the case to a Child Protection Team for protective investigation a handover meeting may take place involving the Community Based Child Protection Worker, the Family Services worker, the allocated/responsible Child Protection practitioner and as appropriate, family members and other professionals.
Every effort will be made to ensure continuity of Child Protection service by allocating a case reported by Family Services to the former recent Child Protection practitioner or Team. 
A decision on whether the case should remain open within Family Services pending the outcome of the Child Protection intervention, will be made in conjunction with the relevant Child Protection practitioner and family Services following investigation by Child Protection. 
If there is a prospect of ongoing Family Services involvement following the protective intervention, preferred practice indicates the case should remain open within Family Services.  In these circumstances, Child Protection will assume case responsibility during the protective intervention phase.  It is the responsibility of the Child Protection practitioner to advise the Family Services worker when the protective intervention phase is complete and to negotiate a date for the transition of case responsibility back to Family Services.
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