4.2.4 Initial Assessment of Significant Well being referrals
Initial assessment - for significant wellbeing referrals & complex or other Family Services referrals
  • For Significant Wellbeing referrals and Complex or Other Family Services referrals not previously known to Family Services, an initial assessment of risks and needs will be undertaken.
  • Current or previous referrals will be redirected to a local Family Services agency. In addition to information provided by the referrer, information will be gathered from other agencies, services and professionals who may be involved with the family. Where appropriate and with consent of the family, extended family can be contacted.
  • Significant Wellbeing referrals, where significant risk indicators and high need is identified, will be prioritised for immediate further assessment, response and active engagement.
  • Complex and Other Family Services referrals will be presented at the next allocation meeting within 7 days of referral.  These cases may have further assessment or priority allocation to Family Services. (Guidelines to be developed by Alliance).
  • Child FIRST Indigenous intake worker will be allocated the case and/or Indigenous Family Services agency will be consulted when the child referred is Aboriginal.
  • Community Based Child Protection Worker may be consulted for Significant Wellbeing Concerns, Complex and Other Cases.
Child FIRST further assessment
  • Further assessments will be undertaken by Child FIRST for Significant Wellbeing Concerns & Complex cases, in particular, when the client is not willing to engage. Further assessments may involve immediate response to ensure stability, outreach to engage client and conduct a more comprehensive assessment.
  • For Indigenous clients, further assessments will be undertaken by the Indigenous worker.
  • Outreach visits to further assess SWB referrals in particular will be undertaken by two workers. 
  • CBCPW may assist with families requiring further assessment. 
  • The maximum period for these assessments will be three weeks.