Child FIRST IRIS
recording
For all requests for
service that are received by Child FIRST, Child FIRST completes all
data entry on IRIS and print a copy of the details for attachment
to the family's written “request for service”
information. Families are offered a copy of this
information.
NB* This information does not include
“protected” referrer's details when protection is
requested/required.
Child FIRST has the
capacity to electronically export this referral information to the
allocated Family Service provider.
Details are updated
on IRIS for all “active holding” services
offered.
Details are also
updated on IRIS in the event that an immediate response role is
commenced.
At the point of
allocation, the “Child FIRST” case is referred via data
export, to the local family service agency who will be working with
the family.
Recording Active
Holding on IRIS
All active holding
work must be recorded on IRIS using the Maintenance while family
on waiting list: active holding service activity. All
activities undertaken as part of active holding are only to be
recorded as active holding (ie not as referral and intake or
casework or indirect service). This will enable counts
of:
-
No. of cases where this activity type
is recorded
-
No. of hours spent on active holding
services?
IRIS allocation,
case movement and closure
Intra catchment
referrals
-
This is a new referral source used to
refer families between partner agencies for local agency referrals
not originating from Child FIRST (eg transfer to other agency for
holding at local level; transfer between partner agency for dual
roles (both open) or different services (one agency
closes).
-
No. of intra catchment referrals will
provide a measure of integrated partnership activity
-
Intra catchment referrals will be
counted as new cases, but not additional families within the
catchment.
Child FIRST
exports
-
All allocations made by Child FIRST to
local agencies are done via the IRIS 'refer case' export
function
-
All subsequent allocations of the case
that initiated in Child FIRST are imported back to Child FIRST and
re-allocated via refer case to the next agency
-
Following these processes will enable
all partnership activity to be reported on from IRIS and will
ensure cases are not double (or more) counted as new referrals to
Family Services
Case
closures
Child FIRST are to
be advised of all closures of tracked (exported/refer cases)
independently of IRIS import to enable closure to be completed on
the Child FIRST IRIS data base. This advice should be
provided, by phone or email, by the local agency as soon as closure
occurs, or at the next allocation meeting.
