A total catchment
count of all referrals (non-substantive and substantive) is
coordinated through monthly reports to the Operations Group and
Quarterly Reports to the Executive.
A full catchment
count of all allocations, all active holding, and any case unable
to be provided with service is provided to the Operations group.
This count is based on Child FIRST statistics of LGA allocation
numbers plus Child FIRST allocations.
Monitoring will also
be required of all catchment referral sources (IRIS) to track
referrer patterns.
Child FIRST is
responsible the following:
-
Reporting any lack of allocation
capacity to LGA Family Services managers and Alliance
Executive
-
Maintaining a register of LGA
intake activity and reporting this to the wider
Alliance.
Reporting lack of
allocation capacity activates Contingency and/or Strategic
responses to demand and:
-
Advises all local Family Services
Managers and Child FIRST Manager when Local agencies are
approaching full capacity (75% of allocation capacity).
-
Advises all local Family Services
Managers and Child FIRST Manager when any case is presented for
more than three weeks without allocation for ongoing
services
-
Advises all local Family Services
Managers and Child FIRST Manager if any case cannot be allocated
for active holding as minimum level of services
Child FIRST will
maintain register on behalf of NCVFS Alliance which will
include:
-
Number of Child FIRST intakes and
local agency intakes presented at meeting.
-
All allocations made at the LGA
Allocation and review meeting
-
All cases allocated for active
holding, length of time in active holding and date of allocation or
closure from active holding
-
Instances of cross LGA allocations
(ongoing service or holding).
-
No. of home visits or direct
appointments with families for cases in active holding or a short
term responses
-
No. of CHILD FIRST case conferences
(holding or short term responses)
